Job Posting
ER Registration Clerk - Business Office
CCMH has an opening for a PRN ER Registration Clerk. Duties and responsibilities for this position will include 1) ensuring that every patient that presents to the ER and/or front registration is processed quickly and efficiently with curtesy, respect and empathy; 2) collects and disseminates necessary patient information accurately and appropriately to internal and external customers; 3) enters documentation of every transaction into EMR system and/or designated software program; 4) audits demographic and financial information obtained to improve service and performance; 5) verifies benefits, eligibility, certification and authorization, communicating such information accurately; notifies the Business Office and patient of any difficulties encountered in the verification process (insurance denial, incorrect demographics, etc.); 6) tactfully informs patient of their financial responsibility for services provided; collects patient copays and deductibles at time of service or informs patients of options; 7) answers the multi-line phone system quickly in a friendly and courteous manner; answers questions or directs call to appropriate person or phone extension. Successful candidates will have the ability to consistently pay attention to detail so no information is left off of intake or discharge entry into EMR System, have excellent customer service skills; working knowledge of medical terminology, ability to maintain composure and positive attitude even in high-stress situations, ability to effectively deal with and articulate sensitive information to patients, families, medical staff team members and CCMH team members as necessary, ability to use good, sound logic, judgement, and tact at all times.
Qualified will have (minimally) a HS diploma or GED, and preferably two years of healthcare registration experience. CCMH boasts a highly competitive wage and benefit package. We take pride in providing a safe, healthy, and positive work environment! Qualified candidates may apply for this position by visiting our Website and clicking on “careers”.
Contact Information:
Human Resources: candi.dahmer@cedarcomem.com
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